top of page

TERMS AND CONDITIONS

 

Complete Family Policy

At Nik Buttigieg Studio, we believe in capturing the essence of your entire family. For this reason, we only work with complete family units and do not offer sessions for partial groups. If a family member is missing, we reserve the right to reschedule or decline the session.

Our priority is creating a timeless family portrait for you. However, once the full family portrait has been taken, we’re happy to capture individual or sibling portraits at no additional cost.

​

Competitions

Entry is open only to persons 18 years and over, who are residents of NSW and VIC and have not won a competition, prize or promotional item, through Nik Buttigieg Studio in the last 6 months.

To enter, completed original entry coupons must be received at the studio by the end of the promotion date. Late entries will not be accepted. Entry coupons not properly completed will be rejected. Contestants may enter as many times as they like provided original coupons are received prior to the closing date. Copies will not be accepted. Prize winners will be notified by mail, email or phone. The major prize winner will be the first valid entry coupon drawn on the day of the draw. First Prizes are valid for a period of 3 months from the date of draw. Consolation Prizes will have an expiry date printed on the notification letter and or Prize Certificate. Prizes are for domestic portrature and can not be used for commercial purposes. Prizes are non transferable, not exchangeable or redeemable in whole or in part for any cash equivalent. Prizes cannot be used in conjunction with any other offer or promotion. The decision of the judges will be final and no correspondence shall be entered into.

 

Appointment Holding Fee/Deposits

A holding fee / deposit of $100 will be required to secure and hold your appointment. This holding fee ensures your commitment to the scheduled appointment.

The holding fee / deposit will be returned to you at the presentation of the portraits following the portrait session at the Purchasing Session, provided that you have completed your appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment may result in the cancellation of any prize and the forfeiture of the holding fee at the sole descretion of Nik Buttigieg Studio management.

 

Gift Certificate/Promotional Vouchers

Must be redeemed by the holder prior to the expiry date, provided the holder has not redeemed a Competition Prize, Gift Certificate or Promotional Voucher with Nik Buttigieg Studio in the last 6 months (date calculated from the previous sitting date) Prizes are for domestic portraiture and can not be used for commercial purposes.

 

Transferable

Promotional Vouchers and Gift Certificates ARE transferable to family or friends. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The vouchers and gift certificates cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Certificate or Promotional voucher/certificate can be used at a time. You cannot use the gift certificate or promotional voucher to purchase products from any other portrait sessions.

 

Facebook Competition

By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.

 

Artistic Control

Nik Buttigieg Studio reserves artistic control over the design and content of each portrait session. We may, at our discretion, decline to create certain types or styles of portraiture. We reserve the right to refuse to produce images at some sizes or combinations of sizes if we believe such images would or could be detrimental to our reputation as a professional studio or as professional photographers.

Clients should discuss their requirements with the studio prior to the portrait session.

 

Refusal Of Service

Nik Buttigieg Studio reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.

​

No Show Policy

Non attendance (NO SHOW) at an appointment without notice, will result in the forfeiture of the holding / deposit fee. The Gift Certificate or Promotional Voucher is then deemed to have been used in full. Image Portrait Studio reserve the right to then charge the appointment holder the full Sitting Fee of $135 (less the $50 holding deposit)

 

Copyright

Unrestricted Copyright to all images created during the portrait session that forms part of the Gift Certificate or Promotional Voucher or Referral Voucher is deemed to belong solely to Image Portrait Studio

 

Privacy

By commissioning Nik Buttigieg Studio to create images or by entering any promotion or competition, clients and or entrants understand and agree that IMAGE Portrait Studio may use the information provided by them in accordance with National Privacy Principles. http://www.privacy.gov.au

Cancelations and Reschedule Policy

 

Reschedule policy

In the event that you find yourself unable to make it to your scheduled session, we kindly request a minimum of 2 weeks' advance notice. This ensures that you won't incur a cancellation fee of $100.

As a small, family-owned business, our portrait session slots are limited. Your cooperation in providing us with a 2-week notice period enables us to potentially fill that time with another booking. Otherwise, we regretfully lose the opportunity. Your understanding and consideration are greatly appreciated.


 

Rescheduling due to an emergency/illness

We understand that unforeseen situations like children falling ill or emergencies can arise. In such cases, we're committed to collaborating with you to identify an alternative date that suits your schedule. Should you need to reschedule due to illness or emergencies, your initial confirmation fee will be transferred to the newly selected date.

It's important to keep in mind: If additional rescheduling is necessary, a fresh confirmation fee will be required.

​

What happens if I need to cancel?

Should you decide to cancel your session within three days of reserving the date and submitting the $100 confirmation fee, you will be eligible for a complete refund of the confirmation fee. Following this period, any cancellations will result in forfeiture of the confirmation fee, which will be transformed into studio credit. This credit will remain valid for one year and can be utilised for artwork purchases within our studio.

 

Terms and Conditions:

 

  1. To secure your chosen date and time for the portrait session, a confirmation fee is required.

  2. Our Studio's confirmation fee is fully refundable if you cancel the session within the initial 72 hours of payment. However, please note that when participating in charitable fundraising projects, the $100 participation fee dedicated to charity remains nonrefundable without exception.

  3. Should you choose to cancel the portrait session beyond the 72-hour window, the confirmation fee becomes nonrefundable and is converted into a studio credit, valid for one year.

  4. In the event that you provide a minimum of 14 days' advance notice to reschedule by contacting 0415183153, your confirmation fee will be seamlessly transferred to secure a new date for one rescheduling instance. While we will make every effort to accommodate your preferences, please be aware that weekends tend to be heavily booked in advance, often leading to the availability of alternative session dates mainly on weekdays. Placement on a waiting list may be necessary.

  5. Rebooking multiple times without an additional non-refundable confirmation fee is currently not available. However, any supplementary confirmation fees, although non-refundable, can be fully applied toward your order.

bottom of page