top of page

Terms and Conditions

 

Complete Family Policy

At Nik Buttigieg Studio, we specialise in capturing the connection of your whole family. For this reason, we only photograph complete family units. If a key family member is unavailable, we may reschedule or decline the session at our discretion. Once the family portrait has been taken, we’re happy to capture additional sibling or individual portraits at no extra cost.

​​

Competitions

Open to residents of NSW and VIC aged 18 or over who have not redeemed a prize, gift certificate, or promotional item from Nik Buttigieg Studio in the past 6 months. Only original, completed entry coupons received before the promotion end date will be accepted. Late, incomplete, or copied entries will be disqualified. Multiple entries are allowed if original coupons are submitted. Winners will be contacted by phone, email or mail. The major prize is drawn from the first valid entry on the day of the draw. Prizes are valid for 3 months unless otherwise stated and must be used for domestic portraiture only. They are not transferable for cash, cannot be combined with other offers, and are not valid for commercial photography. By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.

 

Appointment Holding Fee/Deposits

A $200 confirmation fee is required to secure your booking. This fee will be fully credited toward your artwork purchase during your viewing session, provided the session is attended at the scheduled time. Failure to attend or short-notice cancellations may result in forfeiture of the prize or voucher and the fee, at the discretion of Nik Buttigieg Studio. If you received a promotional gift certificate for $49 (e.g., from a market or expo), and cancel within 2 weeks of your session, we reserve the right to charge the remaining balance of our $300 booking fee to your card on file.

 

Gift Certificate/Promotional Vouchers

Gift Certificates and Promotional Vouchers must be used before the expiry date and may not be redeemed if a prize or voucher has been used within the last 6 months. Only one may be used per session and may not be combined with other offers or used for product credit from previous sessions.

They can be transferred to family or friends but cannot be exchanged for cash.

 

Transferable

Promotional Vouchers and Gift Certificates ARE transferable to family or friends. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The vouchers and gift certificates cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Certificate or Promotional voucher/certificate can be used at a time. You cannot use the gift certificate or promotional voucher to purchase products from any other portrait sessions.

​

Artistic Control

We retain full artistic control over the style and content of each session. We may decline requests that don’t align with our brand or professional standards. We recommend discussing your preferences with us before your session.

 

Refusal Of Service

Nik Buttigieg Studio reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.

​

No Show Policy

Non attendance (NO SHOW) at an appointment without notice, will result in the forfeiture of the holding / deposit fee. The Gift Certificate or Promotional Voucher is then deemed to have been used in full. 

 

Copyright

All copyright to images created by Nik Buttigieg Studio remains with the studio unless otherwise agreed in writing.

 

Privacy

By booking a session or entering a promotion, you agree to our use of your information in line with the National Privacy Principles: privacy.gov.au

Cancelations and Reschedule Policy

 

Reschedule policy

In the event that you find yourself unable to attend your scheduled session, we kindly request a minimum of 2 weeks’ notice. This ensures you won’t incur a $200 cancellation fee. As a small, family-run studio with limited session slots, your notice gives us the chance to offer the time to another family. Without that notice, we often miss the opportunity entirely—your understanding is truly appreciated.

If you've received a $49 gift certificate via a market promotion, please note: cancelling within 2 weeks of your session will result in the remaining $251 of our $300 booking fee being charged to the card on file.


 

Rescheduling due to an emergency/illness

We understand that unforeseen situations like children falling ill or emergencies can arise. In such cases, we're committed to collaborating with you to identify an alternative date that suits your schedule. Should you need to reschedule due to illness or emergencies, your initial confirmation fee will be transferred to the newly selected date. It's important to keep in mind: If additional rescheduling is necessary, a fresh confirmation fee will be required.

​

What happens if I need to cancel?

If you cancel within 3 days of booking and paying your confirmation fee, you’re eligible for a full refund. After that, any cancellations will forfeit the fee—but it will be converted into studio credit, valid for 12 months and usable toward artwork purchases.
 

Terms and Conditions:

 

  1. To secure your chosen date and time for the portrait session, a confirmation fee is required.

  2. Our Studio's confirmation fee is fully refundable if you cancel the session within the initial 72 hours of payment. However, please note that when participating in charitable fundraising projects, the $200 participation fee dedicated to charity remains nonrefundable without exception.

  3. Should you choose to cancel the portrait session beyond the 72-hour window, the confirmation fee becomes nonrefundable and is converted into a studio credit, valid for one year.

  4. In the event that you provide a minimum of 14 days' advance notice to reschedule by contacting 0483929730, your confirmation fee will be seamlessly transferred to secure a new date for one rescheduling instance. While we will make every effort to accommodate your preferences, please be aware that weekends tend to be heavily booked in advance, often leading to the availability of alternative session dates mainly on weekdays. Placement on a waiting list may be necessary.

  5. Rebooking multiple times without an additional non-refundable confirmation fee is currently not available. However, any supplementary confirmation fees, although non-refundable, can be fully applied toward your order.

bottom of page